Help
Frequently asked questions
Do clients need an account?
No. A client opens your link, picks a service and time, and enters their details.
Can I add appointments manually?
Yes. Appointments arranged by phone or in person can be added straight to your schedule.
Do clients get a reminder?
Yes. A client gets an email confirmation as soon as the booking comes in, and a reminder before the appointment. The same confirmation can also be sent for appointments you add by hand.
Can clients reschedule their own appointments?
Yes. The confirmation email contains a link clients can use to move their appointment themselves. You set how late before the appointment a reschedule is still allowed.
Can I customize the emails and reminders?
Yes. Both are customizable — you write what each email says and decide when every reminder goes out.
Can I customize my booking page?
Yes. You pick the colors, font and background, add your own business terms, and preview the page before sharing the link.
Can I require clients to pay a deposit?
Yes. LIO is connected to Stripe, so you can ask for a deposit or the full amount at the time of booking. It is a simple way to reduce no-shows.
Can I limit who can book?
Yes. You can restrict booking to existing clients and block individual clients.
Does it work on my phone?
Yes. The app and booking page work in the browser on phones, tablets and computers.
How do I get started?
Click “Start for free”, create an account and follow the first steps in the app.
Ready for a quiet phone and a full schedule?
Create an account and share your booking link today.